|
SHOP
POLICY
In and
effort to keep our customers informed, we offer the following list
of our Shop Policies.
Due to the large
number of jobs that have been abandoned in the past, we have found
ourselves in a position where we must enforce these policies. We will request your
signature on our estimate sheet to acknowledge that you have
received a copy of our policies. We apologize for any inconvenience,
and thank you for your cooperation.
1. Our minimum
invoice is $40.00. Our shop rate is
$75.00 per hour.
2. We accept
Cash, Discover, Visa, & Master
Card. Due to the rising cost
of Bank Service Fees,
Percentages, and Processing Fees to accept credit cards, we must add this cost
to all credit card purchases. This fee will be 3.5% of the total charged
amount.
Personal checks will only be accepted for deposits, Not final invoice payments.
Company
checks may be accepted after an account is
opened.
3. An
Estimate will be made of each new job. (Please note,
this is Not the final
invoice.)
4. A
Deposit of 50% is required on most labor
procedures.
5. A
Deposit of 100% is required on parts
that must be ordered. Canceled orders may be subject to a 15%
service fee. (If an order is in route, we have to pay a
re-stocking fee.) (Items that are being
Custom
Made are NOT returnable.)
6. Upon further
inspection, if additional work is required, we will contact you for
approval and any necessary price changes before
proceeding.
7. You
MUST supply us with working contact information.
(Name, Address, Phone Number(s), etc.
(E-Mail address
may be supplied if you would like to be on our e-mailing list. Our
e-mail list will not be sold, and will only be used to keep
our customers informed.)
8. When the work
has been completed, we will contact you. Unless special arrangements
have been made, you must pay for, and pick up your job with-in 10
days.
9. After 10 days
from the invoice date, we will mail a notice & copy of your
invoice to you. We will also continue to contact you by phone.
(Unless special arrangements have been made.)
10. After 20
days from the invoice date, an additional 10 % finance charge will
be added to the current invoice balance. We will mail you a
2nd notice, and also continue to contact you by phone.
Beyond this point, finance charges will continue as necessary.
(Unless special arrangements have been made.)
11. After 90
days, the completed job will become the property of Ladd’s Porting
Service, Inc., and will be sold for the balance of the invoice. All
Deposits will be lost!
12. Sale items
in house or layaways, require a 30% Deposit. Weekly or monthly
payment arrangements can be made. (Minimum 20% of invoice
total due per month.) (Example: 30%, 20%, 20%, 20%, 10% =
100% of original invoice.)
13. Please feel
free to contact us with any question, concerns, or if you just want
to check in on your job.
Thank
You | 
